Kenmore 11022702101 user manual download (Page 28 of 33)

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Page 28 of 33
Problem
Possible Cause
Solution
Won't
Drain/
Low voltage or using
Check electrical source or call
Won't Spin/
an
extension
cord.
electrician. Do not use extension
Wet Loads
cords.
(cont,)
Cold rinses.
Cold rinses leave loads wetter than
warm rinses.This is normal.
Continues
Drain hose is less than
Raise the drain hose (see
to Fiil/
39 in (99 cm) above floor.
"Installation Instructions").
Continues
to Drain/
Drain hose fits tightly into
Adjust drain hose for loose fit
Cycle Stuck
standpipe.
(see "Installation Instructions"),
Drain hose taped into
Do not seal off drain hose with tape.
standpipe.
The drain hose needs an
air
gap,
Washer
Makes
Load is unbalanced.
Redistribute load.
Noise
Washer is not level.
Levelwasher. Reset rear legs
Rear leveling legs not set,
(see "Installation Instructions").
Nuts on front feet not tight.
Tighten nuts (see "Installation
Instructions").
Yellow shipping strap with
Removestrap with cotter pins
cotter pins not completely
(see "Installation Instructions").
removed.
Floor not strong enough
Relocate washer (see "Installation
to support washer.
Instructions").
Gears engaging after drain
This is normal.
and before spin.
Upper part of agitator clicks
This is normal.
during wash,
Won't
Water inlet valve
Clean screens,
Fill/Won't
screens are plugged.
Rinse/Won't
Agitate/
Water is turned off,
Turn on water.
Wrong
Hot and cold hoses are
Reversehoses (see "Installation
Temperature
reversed.
Instructions").
Inlet hose is kinked.
Straighten hoses.
Timer dial is not lined up.
Turn timer knob to the right slightly
and pull to start.
Power cord not plugged in.
Plug
into
a
grounded 3 prong outlet.
28
Sample