Estate ETW4100SQ2 user manual download (Page 6 of 20)

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Page 6 of 20
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to
possibly
avoid the cost of a service call.
In U.S.A. www.whirlpool.com
In Canada www.whirlpool.ca
Noisy
Is the load balanced
and the washer
level? The
wash
load
should be balanced
and not overloaded.
The washer must be
level. The front feet should
be properly
installed
and the nuts
tightened.
Reset the rear leveling
legs (if needed). See the
Installation
Instructions.
Did you completely
remove the yellow shipping strap with
shipping
pins?
See the Installation
Instructions.
Are the
gears
engaging
after
the
drain
and before
spin,
or
is the
upper
part
of agitator
clicking
during
wash?
These
are normal washer
noises.
Leaking
Check
the
following:
Are the fill hoses tight?
Are the fill hose washers
properly
seated?
Is the drain hose clamp
properly
installed?
See the
Installation
Instructions.
Is the sink or drain clogged?
Sink and standpipe
must be
able to handle
17 gal. (64 L) of water per minute.
Is water
deflecting
off the tub ring or the load?
Center the
tub before starting the washer. The wash load should
be
balanced
and not overloaded.
The fill or spray rinses can
deflect
off the load. The washer
must be level. The front feet
should be properly
installed and the nuts tightened.
Reset the
rear leveling
legs (if needed).
See the Installation
Instructions.
Check
household
plumbing
for leaks.
Basket
crooked
Was the washer
basket
pulled forward
during loading?
Push the basket to the center before starting
wash.
Is the load
balanced
and the washer
level? The wash load
should be balanced
and not overloaded.
The washer must be
level. The front feet should
be properly
installed
and the nuts
tightened.
Reset the rear leveling
legs (if needed). See the
Installation
Instructions.
The washer
basket
moves while washing.
This
is
normal.
Agitator
operation
The top of the agitator
is loose, or moves in only one
direction.
This is
normal.
Dispensers
clogged
or bleach
leaking
Did you follow the manufacturer's
directions
when
adding
detergent
and
fabric
softener
to the dispensers
(on some
models)?
Measure detergent
and fabric softener.
Slowly
pour
into the dispensers.
Wipe up all spills. Dilute fabric softener
in
the fabric softener
dispenser.
Did you
put
powdered
or color-safe
bleach
into
the liquid
chlorine
bleach
dispenser
(on some
models)?
Add
powdered
or liquid color-safe
bleach
directly to the basket.
Do not use the chlorine
bleach dispenser
for color-safe
bleach.
Washer
won't
run, fill, rinse, or
agitate;
washer
stops
Electrical
Shock
Hazard
Plug
into
a grounded
3
prong
outlet.
Do not
remove
ground
prong.
Do
not
use an adapter.
Do not
use an extension
cord.
Failure
to follow
these
instructions
can result
in
death,
fire, or electrical
shock.
Is the
power
cord
plugged
into
a
grounded
3
prong
outlet?
Plug power cord into a grounded
3 prong outlet.
Are you using
an extension
cord?
Do not use an extension
cord.
Is the indicator
on
the
Timer
knob
properly
lined up with
a
cycle? Turn the Timer
knob
to the
right slightly and pull
to
start.
Are the water
inlet valve screens
clogged?
Turn off the
water and remove
inlet hoses from the washer.
Remove any
accumulated
film or particles.
Reinstall
hoses, turn on water
and check for leaks.
Are
both
the hot
and
cold water
faucets
turned
on?
Turn
on the water.
Is the water
inlet
hose kinked?
Straighten
the hoses.
Does
the
water
level seem
too
low, or does the washer
appear to not
fill
completely?
The
top
of
the
agitator
is
much higher than the highest
water level. This is normal and
necessary
for clothes to move freely.
Sample