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FAQs: Frequently Asked Questions
What are the best temperature settings for my refrigerator and freezer?
The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the
freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired
temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should
be firm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius,
press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the
How do I set the refrigerator and freezer temperatures?
Continually press the Refrigerator or Freezer button on the control panel until the desired temperature
appears. The numbers will cycle from highest to lowest and then return to the highest again with
Why do I hear a buzzing noise from my refrigerator periodically?
This may happen if you do not have a water source attached to your refrigerator and the icemaker is
turned on. If you do not have a water source attached to the back of the refrigerator you should turn
the icemaker off.
Why does the icemaker tray look crooked?
This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.
The change in position is to assist in the freezing process..
What can I do if I see condensation on the refrigerator door mullion?
On some models with an Energy Saver function, the default is set to enable the Energy Saver. This
turns off the heater on the door mullion to save energy, which may cause excessive condensation
to form on the mullion. If you encounter this problem, press and hold the Energy Saver button for 3
seconds to turn off the Energy Saver mode. The Energy Saver mode can be re-activated using the
My refrigerator is powered on and the controls are working, but it’s not cooling and the display
shows “OFF” (see below). What is wrong?
The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance
is on display in a store. To restore normal operation, press and hold the Temperature and Ice Plus
buttons for 5 seconds or until you hear a beep and the temperature settings appear on the display.
Use the same procedure to return the refrigerator to Demo Mode, if desired.