Epson EX3240 user manual download (Page 181 of 255)

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Page 181 of 255
Parent topic:
Solving Network Problems
Related references
Projector Setup Settings - ECO Menu
Related tasks
Setting Up Projector Network E-Mail Alerts
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
(U.S.) or
(Canada) for solutions to
common problems with your projector. You can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time,
Days and hours of support are subject to change without notice. Toll or long distance charges may
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Purchase Supplies and Accessories
You can purchase screens, other optional accessories, and replacement parts from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online
(U.S. sales) or
(Canadian sales).