Motorola SB4100 user manual download (Page 24 of 27)

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Pages:27
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Page 24 of 27
Introduction
Before You Begin
Installation
Operation
Basic Configuration
Troubleshooting
Check that your TV is working if you have cable TV and you have a clear TV picture.
If you are not receiving your regular TV channels, your data service will not function.
Check the coaxial cable at the modem and wall outlet, and hand-tighten if necessary.
Check the IP address (follow the steps on verifying your IP Address); call your
service provider if you need an IP address.
Check the USB or Ethernet cable at the modem and your computer.
18
The Problem
Cannot receive or send data
Possible Solution
SURFboard
R
TM
Sample
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