Hamlet HRDSL300N user manual download (Page 67 of 71)

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Page 67 of 71
Wireless ADSL2
+
Router
HRDSL300N
User Manual
67
LAN Interface
I cannot access Wireless ADSL2+ Router from the LAN or ping any computer on the LAN.
STEPS
CORRECTIVE ACTION
1
Check the Ethernet LEDs on the front panel. A LAN LED should be on if the port is
connected to a computer or hub. If the LAN LEDs on the front panel are off, refer to
Section A.1.2
.
2
Make sure that the IP address and the subnet mask of Wireless ADSL2+ Router and
your computer(s) are on the same subnet.
WAN Interface
Initialization of the ADSL connection failed.
STEPS
CORRECTIVE ACTION
1
Check the cable connections between the ADSL port and the wall jack. The DSL
LEDs on the front panel of Wireless ADSL2+ Router should be on.
2
Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are
the same as what you collected from your telephone company and ISP.
3
Restart Wireless ADSL2+ Router. If you still have problems, you may need to verify
your VPI, VCI, type of encapsulation and type of multiplexing settings with the
telephone company and ISP.
I cannot get a WAN IP address from the ISP.
STEPS
CORRECTIVE ACTION
1
The ISP provides the WAN IP address after authenticating you. Authentication may
be through the user name and password, the MAC address or the host name.
2
The username and password apply to PPPoE and PPoA encapsulation only. Make
sure that you have entered the correct
Service Type
,
User Name
and
Password
(be sure to use the correct casing).
Internet Access
I cannot access the Internet.
STEPS
CORRECTIVE ACTION
1
Make sure Wireless ADSL2+ Router is turned on and connected to the network.
2
If the DSL LEDs are off, refer to
Section A.1.3
.
3
Verify your WAN settings.
4
Make sure you entered the correct user name and password.
Internet connection disconnects.
STEPS
CORRECTIVE ACTION
1
Check the schedule rules.
2
If you use PPPoA or PPPoE encapsulation, check the idle time-out setting.
3
Contact your ISP.
Sample
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