Dell Dimension 9100 user manual download (Page 45 of 140)

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Page 45 of 140
Troubleshooting Tools
Troubleshooting Tools
Diagnostic Lights
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"
on the front panel (see page 57). When the computer starts normally, the lights flash. After the
computer starts, all four lights display solid green. If the computer malfunctions, the color and
sequence of the lights identify the problem.
Light Pattern
Problem Description
Suggested Resolution
The computer is in a normal "off"
condition or a possible pre-BIOS failure
has occurred.
All four diagnostic lights display solid
green and then turn off after the system
successfully boots to the operating
Plug the computer into a working
electrical outlet. Also see "Power
Problems" on page 39.
A possible processor failure has occurred.
If the problem persists, contact Dell (see
page 119).
Memory modules are detected, but a
memory failure has occurred.
If you have two or more memory
modules installed, remove the
modules, reinstall one module (see
page 66), and then restart the
computer. If the computer starts
normally, reinstall an additional
module. Continue until you have
identified a faulty module or
reinstalled all modules without error.
If available, install properly working
memory of the same type into your
computer (see page 66).
If the problem persists, contact Dell
(see page 119).
This manual is suitable for devices