Dell Dimension 9100 user manual download (Page 38 of 140)

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Pages:140
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Page 38 of 140
38
Solving Problems
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
R
ESTART
THE
COMPUTER
1
Simultaneously press <Ctrl><Esc> to display the
Start
menu.
2
Type
u
, press the keyboard arrow keys to highlight
Shut down
or
Turn Off
, and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4
Start the computer.
T
EST
THE
MOUSE
Connect a properly working mouse to the computer, and try using the mouse.
C
HECK
THE
MOUSE
SETTINGS
1
Click the
Start
button, click
Control Panel
, and then click
Printers and Other Hardware
.
2
Click
Mouse
.
3
Try adjusting the settings.
R
EINSTALL
THE
MOUSE
DRIVER
See page 50.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
See page 52.
C
HECK
THE
NETWORK
CABLE
CONNECTOR
Ensure that the network cable is firmly inserted into
both the network connector on the back of the computer and the network jack.
C
HECK
THE
NETWORK
LIGHTS
ON
THE
BACK
OF
THE
COMPUTER
If the link integrity light is off,
that indicates no network communication exists. Replace the network cable. For a description of
network lights, see "Controls and Lights" on page 106.
R
ESTART
THE
COMPUTER
AND
LOG
ON
TO
THE
NETWORK
AGAIN
C
HECK
YOUR
NETWORK
SETTINGS
Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
See page 52.
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