Dell Dimension 9100 user manual download

For Devices:Dell Dimension 9100
Languages:English
Pages:140
You can view the full version and download it in PDF format.
Page 36 of 140
36
Solving Problems
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
A program is designed for an earlier Windows operating system
A solid blue screen appears
Other software problems
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
The Program Compatibility Wizard configures a
program so it runs in an environment similar to non-Windows XP operating system environments.
1
Click the
Start
button, point to
All Programs
Accessories
, and then click
Program Compatibility
Wizard
.
2
In the welcome screen, click
Next
.
3
Follow the instructions on the screen.
T
URN
THE
COMPUTER
OFF
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
C
HECK
THE
SOFTWARE
DOCUMENTATION
OR
CONTACT
THE
SOFTWARE
MANUFACTURER
FOR
TROUBLESHOOTING
INFORMATION
Ensure that the program is compatible with the operating system installed on your computer.
Ensure that your computer meets the minimum hardware requirements needed to run the software. See
the software documentation for information.
Ensure that the program is installed and configured properly.
Verify that the device drivers do not conflict with the program.
If necessary, uninstall and then reinstall the program.
B
ACK
UP
YOUR
FILES
IMMEDIATELY
U
SE
A
VIRUS
-
SCANNING
PROGRAM
TO
CHECK
THE
HARD
DRIVE
,
FLOPPY
DISKS
,
OR
CD
S
S
AVE
AND
CLOSE
ANY
OPEN
FILES
OR
PROGRAMS
AND
SHUT
DOWN
YOUR
COMPUTER
THROUGH
THE
START
MENU
Sample