Dell Dimension 9100 user manual download (Page 31 of 140)

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Page 31 of 140
Solving Problems
31
Problems writing to a CD/DVD-RW drive
Hard drive problems
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is
connected to a digital telephone network.
C
LOSE
OTHER
PROGRAMS
The CD/DVD-RW drive must receive a steady stream of data when
writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.
T
URN
OFF
S
TANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
CD/DVD-RW
DISC
Search for
the keyword
standby
in Windows Help.
R
UN
C
HECK
D
ISK
1
Click the
Start
button and click
My Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
.
4
Click the
Tools
tab.
5
Under
Error-checking
, click
Check Now
.
6
Click
Scan for and attempt recovery of bad sectors
.
7
Click
Start
.
C
HECK
THE
M
ICROSOFT
O
UTLOOK
®
E
XPRESS
S
ECURITY
S
ETTINGS
If you cannot open your
e-mail attachments:
1
In Outlook Express, click
Tools
, click
Options
, and then click
Security
.
2
Click
Do not allow attachments
to remove the checkmark.
Sample
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