HP Compaq LA2405x user manual download (Page 20 of 27)

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Online Technical Support
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to
support
.
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
Monitor model number
Monitor serial number
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration
Name and version of the hardware and software you are using
Locating the Rating Labels
The rating labels on the monitor provide the spare part number, product number, and serial number.
You may need these numbers when contacting HP about the monitor model. The rating labels are
located on the rear panel of the monitor display head.
14
Appendix A
Troubleshooting
ENWW
Sample