Eizo FS2333 user manual download (Page 45 of 74)

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45
Chapter 7 Troubleshooting
7-5. Other problems
Problem
Possible cause and remedy
1. The “Smoothing” on the Setting menu
“Screen” cannot be selected.
• You cannot choose “smoothing” when the screen is
displayed in the following resolutions or settings.
- The resolution is 1920 × 1080
- Screen Size is “Normal”
2. The auto adjustment function does not
work.
• This function does not work during digital signal input.
• This function is intended for use on the Macintosh and
on AT-compatible PC running Windows. It does not work
properly when an image is displayed only on a part of the
screen (command prompt window, for example) or when a
black background (wallpaper, etc.) is in use.
• This function does not work correctly with some graphics
boards.
3. No audio output.
• Check whether the stereo mini jack cable is connected
properly.
• Check the current external device and audio playback
software to see whether they are con±gured correctly.
• If HDMI input is used, check the current external device
and the “Source” setting in the Setting menu (see
“3-2.
Switching sound source for HDMI signal input” (page 29)
).
• Monitor speaker
- Check whether a speaker with built-in ampli±er is
attached to the line output connector.
- Check whether volume is set to 0.
• Headphones
- Check whether volume is set to 0.
• Speaker with built-in ampli±er attached to the line output
connector
- Check whether the headphones are connected.
4. The volume of the speaker with built-
in ampli±er attached to the line output
connector cannot be adjusted.
• With this product, the volume of an external speaker
cannot be adjusted. Adjust the volume on the external
speaker.
5. “ScreenManager Pro for LCD (DDC/CI)”
does not run.
• Check the setting for “DDC/CI” in the Setting menu (see
“3-4. Enabling/Disabling DDC/CI communication” (page
29)
).
• During the demo mode of “Smart Functions”, the DDC/CI
communication is disabled. “ScreenManager Pro for LCD
(DDC/CI)” does not run.
6. Will not change to the power saving mode
• When all the conditions below are met, the monitor does
not change to the power saving mode even if “Power
Save” is set to “Enable”:
- “Power Save” for Sound is set to “Sound On” (
“Audio
Output” (page 37)
)
- In the mute state (
“To mute the sound temporarily” (page
28)
)
In these cases, reset the mute.
7. “This operation is not available on current
status.” is displayed.
• This message appears in the following cases.
- When
/
on the remote control or
/
on the monitor is pressed:
The volume of the speaker with built-in ampli±er
attached to the line output connector cannot be adjusted
(see
“3-1. Adjusting Volume” (page 28)
).
- When
on the remote control is pressed:
When “Eco” or “sRGB” is selected from the color mode,
the Smart function cannot be used (see
“Chapter 4
Using Smart Function” (page 33)
).
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