HP 15-bs000 user manual download (Page 57 of 68)

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11
Backing up, restoring, and recovering
This chapter provides information about the following processes. The information in the chapter is standard
procedure for most products.
Creating recovery media and backups
¹estoring and recovering your system
For additional information, refer to the HP Support Assistant app.
Type
support
in the taskbar search box, and then select the
¸P Support Assistant
app.
‒ or –
Select the question mark icon in the taskbar.
IMPORTANT:
If you will be performing recovery procedures on a tablet, the tablet battery must be at least
70Ð charged before you start the recovery process.
IMPORTANT:
For a tablet with a detachable keyboard, connect the tablet to the keyboard base before
beginning any recovery process.
Creating recovery media and backups
The following methods of creating recovery media and backups are available on select products only. Choose
the available method according to your computer model.
Use HP ¹ecovery Manager to create HP ¹ecovery media after you successfully set up the computer. This
step creates a backup of the HP ¹ecovery partition on the computer. The backup can be used to reinstall
the original operating system in cases where the hard drive is corrupted or has been replaced. For
information on creating recovery media, see
Creating HP ¹ecovery media (select products only)
on page
47
. For information on the recovery options that are available using the recovery media, see
Using Windows tools
on page
48
.
Use Windows tools to create system restore points and create backups of personal information.
For more information, see
¹ecovering using HP ¹ecovery Manager
on page
49
.
NOTE:
If storage is 32 GB or less, Microsoft System ¹estore is disabled by default.
On select products, use the HP Cloud ¹ecovery Download Tool to create a bootable USB drive for your HP
recovery media. Go to
us-en/document/c05115630?openCLC=true
, select your
country or region, and follow the on-screen instructions.
Creating ¸P Recovery media (select products only)
If possible, check for the presence of the ¹ecovery partition and the Windows partition. ¹ight-click the
Start
menu, select
File Explorer
, and then select
This PC
.
If your computer does not list the Windows partition and the ¹ecovery partition, you can obtain recovery
media for your system from support. You can ƬQ¶ contact information on the HP website. Go to
support
, select your country or region, and follow the on-screen instructions.
Creating recovery media and backups
47
Sample