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Refer to the chart below when this unit does not function properly. If the problem you are
experiencing is not listed below or if the instruction below does not help, set this unit to the
standby mode, disconnect the power cord, and contact the nearest authorized YAMAHA dealer
or service center.
Check if the AC power cord is properly connected.
Press Standby-On button on this unit.
Check if the TV is switched on.
Check the video connection.
Check the disc for fingerprints and clean the disc
with a soft cloth, wiping from the centre to the edge.
Sometimes a small amount of picture distortion may
appear. This is not a malfunction.
Completely distorted picture or
Make sure the NTSC/PAL setting at this unit matches
black/white picture with DVD
the video signal of your television.
or Video CD
(See NTSC/PAL Settings)
The disc format does not match your TV’s video
No sound or distorted sound
Adjust the volume.
Check that the speakers are connected correctly.
Select another audio language (if available on the
DVD video disc)
No audio at digital output
Check the digital connections.
Check the settings menu to make sure the digital
output is set to All or PCM only.
Check if the audio format of the selected audio
language matches your receiver capabilities.
MP3 Audio is not available on the Digital Output.
Disc can’t be played.
Ensure the disc label is facing up.
Clean the disc.
Check if the disc is defective by trying another disc.
Check if the disc is badly scratched or warped (not flat).
Check the disc for the correct region code.
Picture freezes momentarily
Check the disc for fingerprints/scratches and clean
with a soft cloth wiping from centre to edge.
No return to start-up screen when
Reset the unit by switching this unit off, then on
disc is removed
This unit does not respond to
Aim the remote control directly at the sensor on
the remote control.
the front of this unit.
Reduce the distance to this unit.
Replace the batteries in the remote control.
Re-insert the batteries with their polarities (+/–
signs) as indicated.
Buttons do not work or this unit stops
To completely reset this unit, unplug the AC
cord from the AC outlet for 5-10 seconds.
This unit does not respond to some
Operations may not be permitted by the disc.
operating commands during playback.
Refer to the instructions of
This unit does not respond to any
Turn on your TV and follow the procedures on
command when turned on for the first
the screen to decide initial setup items.