Bosch HBL3360UC/01 user manual download (Page 33 of 37)

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Page 33 of 37
Before Calling Service
Troubleshooting
Chart
Oven Problem
Possible
Causes and Suggested
Solutions
Oven door is locked and will not open,
Turn the oven off at the circuit breaker and wait five minutes. Turn breaker
even after cooling,
back on. The oven should reset itself and will be operable.
Oven is not heating.
Check circuit breaker or fuse box to your house. Make sure there is proper
electrical
power to the oven. Be sure oven temperature
has been selected.
Oven is not cooking evenly.
Refer to cooking charts for recommended
rack position. Check "Getting
the
Most Out
of
Your Appliance"
for tips and suggestions.
Baking results are not as expected.
Refer to cooking charts for recommended
rack position. Check "Getting
the
Most Out
of
Your Appliance"
for tips and suggestions.
Adjust oven
calibration
if necessary.
See "Oven
Temperature
Offset"
under "Customer
Settings".
Food takes longer to cook than expected.
The oven is carefully
calibrated
to provide accurate results. However,
the
temperature
can be offset if food is consistently
too brown or too light. See
"Oven
Temperature
Offset"
under "Customer
Settings".
Food is overcooked.
The oven is carefully
calibrated
to provide accurate results. However,
the
temperature
can be offset if food is consistently
too brown or too light. See
"Oven
Temperature
Offset"
under "Customer
Settings".
Convection
Bake results are not as
The oven temperature
must be manually reduced by 25 °F. Refer to
expected,
cooking charts and tips for rack positions,
cooking times and pan selection.
Adjust oven calibration
if necessary. See "Oven
Temperature
Offset"
under
"Customer
Settings".
Oven temperature
is too hot or too cold.
The oven thermostat
needs adjustment.
See "Oven
Temperature
Offset"
under "Customer
Settings".
Oven light is not working
properly.
Replace or reinsert the light bulb if loose or defective. Touching the bulb
with fingers
may cause the bulb to burn out.
Oven light does not turn off.
Check for obstruction
in oven door. Check to see if hinge is bent.
Cannot remove lens cover on light.
There may be soil build-up around the lens cover. Wipe lens cover area
with a clean dry towel prior to attempting
to remove the lens cover.
Oven is not self-cleaning
properly.
Allow the oven to cool before running self-clean.
Always wipe out loose
soils or heavy spillovers
before running self-clean.
If oven is badly soiled,
set oven for the maximum self-clean
time.
Clock and timer are not working properly.
Make sure there is electrical
power to oven.
"E" and a number appears in display and
This is a fault code. Press any key or turn knob to stop beeping.
Reset
control beeps,
oven if necessary. If fault code remains,
record fault code, cancel oven and
call authorized
service technician.
With a new oven there is a strong odor
This is normal with a new oven and will disappear
after a few uses.
when oven is turned on.
Operating the self-clean
cycle also "burns-off"
the smell more quickly.
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