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TASCAM CD-D11U User’s Manual
Appendix E. Technical Support and Warranty
For technical support on your TASCAM CD Duplicator, please contact the
TASCAM Support Center.
Monday through Friday, 8 am to 5 pm Pacific Time
This product is warranted by TEAC America, Inc. against defects in materials and workmanship.
LENGTH OF WARRANTY – This warranty will be effective for both labor and parts, and this
warranty will be effective for one (1) year from the date of original purchase.
WHO MAY ENFORCE THE WARRANTY - This warranty is valid only in the United States, and
enforceable only by the original purchaser. This warranty is not valid outside the United States.
WHAT IS NOT COVERED BY THIS WARRANTY
Damage to or deterioration of the external cabinet.
Damage resulting from accident, misuse, abuse, or neglect.
Damage resulting from failure to follow instructions contained in your user’s manual.
Damage occurring during shipment of the product (claims must be presented to the carrier).
Damage resulting from repair or attempted repair by anyone other than TEAC Service Department.
Damage resulting from modification or attempted modification of product not authorized by
Damage resulting from causes other than product defects, including lack of technical skill,
competence, or experience of the user.
Damage to any unit that has been altered or on which the serial number has been defaced, modified
Damage or malfunction resulting from installation and cabling.
For wireless configurations, TEAC cannot be responsible for interference or operation in locations
that restrict range.
Damage to or from interconnected network equipment.
Data integrity or loss of data.
HOW YOU CAN GET WARRANTY SERVICE –
Please contact the TASCAM service department for a
Return Authorization number before shipping unit(s) to TASCAM. Information required for R/A
request should include your name and/or company name, telephone number, TASCAM model, version
and serial number(s). Return Authorization (R/A) number must be clearly marked on the outside of
each carton shipped to TASCAM. Return merchandise must be packed in original shipping containers
or otherwise packed adequately to prevent damage in shipment. You are responsible for all risk of
damage to or loss of merchandise in transit to TASCAM. TASCAM reserves the right to reject any
merchandise that is not packaged and/or marked as instructed herein. You must pay any shipping
charges if it is necessary to ship the product for service. However, if the necessary repairs are covered
by the warranty, we will pay the return shipping charges to any destination within the United States.
Whenever warranty service is required, you must present a copy of the original dated sales receipt as
proof of warranty coverage. Please contact us at the addresses listed at the end of this warranty
WHAT TASCAM WILL PAY FOR –
We will pay all labor and material expenses for items covered by the
warranty. Payment of shipping charges is discussed in the next section of this warranty.
LIMITATION OF IMPLIED WARRANTIES
ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH
OF THIS WARRANTY.
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